Apps and Integrations

CSML provides a way to execute external code in any language of your choice via a Foreign Function Interface, represented by the App() keyword.

Here are some ideas for CSML integrations:

• file tickets to Zendesk, ServiceNow or Front

• create leads in Hubspot, Mailchimp, Salesforce

• store data on Airtable, Google Sheet, Amazon DynamoDB

• upload files to Box, Google Docs, Office 365

• analyze text with SAP Conversational AI, Dialogflow, Rasa

• book meetings on Google Calendar, Hubspot, Calendly

• trigger events in Zapier, IFTTT, Integromat

• generate QR codes, format documents, upload images...

• and many more!

There are 2 ways you can augment your CSML chatbot by connecting it to other services: authoring your own custom apps, or installing ready-to-use CSML Integrations.