Apps and Integrations

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CSML provides a way to execute external code in any language of your choice via a Foreign Function Interface, represented by the App() keyword.
Here are some ideas for CSML integrations:
file tickets to Zendesk, ServiceNow or Front​
create leads in Hubspot, Mailchimp, Salesforce​
store data on Airtable, Google Sheet, Amazon DynamoDB​
upload files to Box, Google Docs, Office 365​
analyze text with SAP Conversational AI, Dialogflow, Rasa​
book meetings on Google Calendar, Hubspot, Calendly​
trigger events in Zapier, IFTTT, Integromat​
generate QR codes, format documents, upload images...
and many more!
There are 2 ways you can augment your CSML chatbot by connecting it to other services: authoring your own custom apps, or installing ready-to-use CSML Integrations.
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Configuring a NLU Provider

Authoring Custom Apps

Last modified 10mo ago

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