CSML Studio
  • Introduction
  • 🦜Getting started
    • Create Your First Bot
    • The Dashboard
    • AI & Natural Language Processing
      • AI Rules
      • Configuring a NLU Provider
    • Apps and Integrations
      • Authoring Custom Apps
      • CSML Integrations
      • Tools and utilities
      • Preprocessing
    • Livechat
      • Chatwoot
    • Bot Configuration Options
    • Authenticating Users
    • 💻CSML Language Reference
  • 🔌Studio API
    • Getting Started
    • Authentication
    • Studio CLI
    • API Reference
      • Chat API
      • Broadcasts API
      • Bot API
      • Conversations API
  • 📱Channels
    • Introduction
    • Assistant
      • Installation
      • Configuration
      • Customization
      • Widget
      • Message Formats
    • Workplace Chat
      • Installation
      • Uninstallation
      • Configuration
      • Features and message formats
    • Microsoft Teams
      • Installation
      • Features
    • Google Chat
      • Installation
      • Features
    • WhatsApp
      • Installation
      • Features and Limitations
    • Telegram
      • Installation
      • Features
    • SMS (with Twilio)
      • Installation
      • Features and Limitations
    • Slack
      • Installation
      • Message formats
      • Features
    • Callbots (with Twilio)
      • Installation
      • Features and Limitations
    • Amazon Alexa
      • Installation
    • Google Assistant
      • Installation
    • Messenger (legacy)
      • Installation
      • Configuration
      • Features
      • Message formats
    • Instagram (legacy)
      • Installation
      • Configuration
      • Features
    • Webapp (legacy)
      • Installation
      • Configuration
      • Customization
      • Chatbox
      • Message Formats
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  1. Channels

Messenger (legacy)

Due to new limitations by Meta, it is currently impossible to add a new Messenger channel from CSML Studio.

Messenger is one of the most popular chat platforms, with over 1.3B users worldwide. It is also one of the platforms that democratized the use of chatbots. It has a pretty broad set of APIs and allows for some very rich message templates, which gives it a nice user experience. If you are looking to build a publicly-accessible chatbot, Messenger is definitely a solution to look at!

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Last updated 2 years ago

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