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Instagram Chatbots are quite similar to Messenger Chatbots, but there are quite a few differences. Here is everything you can do with Instagram Chatbots!
Messenger channel supports many CSML components:
Note that the
Typingcomponent is converted to a simpler
Carouselcomponents are entirely unavailable.
Also, all types of
Buttonsdo not display at all on the web version of Instagram (but a vast majority of Instagram users are on the mobile app).
Failing to respect this rule may get your chatbot and/or page banned from Facebook or Instagram!
In general, all Instagram limitations apply. For example, texts can not be larger than 2000 UTF-8 characters, and attachment sizes (Videos, Audio, Files) can not be larger than 25MB.
Regular buttons are limited to 13 per component. The length of the button title should also never be longer than 20 characters.
_metadatafor an incoming event will be similar to the following object:
"name": "John Doe"