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Any good chatbot probably needs to be able to save and work with information gathered from the user at some point. The memory API provided in CSML is one of the most important parts of the language.
As you will see, some variables need to be stored in a long-term memory, while some variables are just temporary variables needed for local work. Some information is also provided by the context of the user and injected by the channel itself at the beginning of the conversation.
In this chapter, we will see how to save and use various types of memories depending on your scenario.